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Gartner об аутсосинге

Gartner has reported Outsourcing will continue to grow in 2009 despite the economic slowdown. “Although things look gloomy for the larger global economy, the outsourcing market represents a dichotomy: on the downside, organizations’ cost-cutting outsourcing strategies may negatively impact market growth, but at the same time, the upside is that outsourcing will be adopted by more organizations to help them work through financial and competitive challenges,” said Allie Young, vice president and distinguished analyst at Gartner. “The well-educated buyer and provider will have the advantage. The potential for outsourcing to address immediate cost pressures as well as long-term recovery goals will be unprecedented. However, only organizations that are diligent about understanding and avoiding the pitfalls of cost-focused outsourcing and that apply business-outcome-focused outsourcing will be successful.“